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Glossary

Every word nobody explained.

40 terms. One sentence each.

Accreditation
An outside quality review, most often by The Joint Commission or CARF. It is voluntary and separate from a state license.
Allowed amount
The price your plan decides a service is worth. Out of network, anything billed above it can land on you.
ASAM criteria
The national guidelines clinicians use to match a person to a level of care.
Balance billing
A bill for the gap between what the provider charged and what your plan allowed.
Body brokering
Another name for patient brokering.
Coinsurance
Your percentage of each bill after the deductible. 20% is common.
Concurrent review
Your plan re-approving a stay a few days at a time while you are still there.
Contingency management
Earning rewards for meeting goals such as negative drug tests.
Copay
A flat fee for a visit or prescription.
Cross-tolerance
Tolerance to one drug carrying over to another in the same family.
Deductible
What you pay each year before your plan starts paying.
Dependence
Your body has adapted and gets sick without the substance. Not the same as addiction.
Detox
Medical care while a substance leaves your body.
Dual diagnosis
A substance use disorder and a mental health condition at the same time.
Explanation of benefits (EOB)
A statement from your plan showing what was billed, what it paid and what you may owe. It is not a bill.
Fentanyl test strip
A paper strip that detects fentanyl in a drug sample.
Good Samaritan law
State laws that protect people who call 911 for an overdose.
Harm reduction
Practical steps that lower the risk of dying or getting sick, whether or not someone stops using.
In-network
The provider has a contract with your plan and has agreed to its prices.
IOP
Intensive outpatient. About nine hours of treatment a week.
MAT
Medication-assisted treatment. FDA-approved medication plus counseling.
Medical necessity
The plan's standard for whether it will pay for a level of care.
Naloxone (Narcan)
A nasal spray or injection that reverses an opioid overdose.
Out-of-network
No contract. The plan pays less, or nothing, and the provider may bill you for the difference.
Out-of-pocket maximum
The most you pay in a year for covered, in-network care. After that the plan pays 100%.
Parity
The federal rule that mental health and addiction benefits cannot be more restrictive than medical benefits.
Patient brokering
Paying or being paid for steering a patient to a facility. Illegal.
PAWS
Post-acute withdrawal syndrome. Mood, sleep and focus problems that can come and go for months.
Peer support specialist
A person in recovery trained to support others. Not a therapist.
PHP
Partial hospitalization. Full days of treatment, sleep at home.
Prior authorization
Approval your plan requires before care starts. Also called precertification.
Relapse
Returning to use after a period of not using. Common, and not the end.
Single case agreement
A one-time contract so an out-of-network provider is paid as if in-network.
Sober living
Shared, substance-free housing. Not treatment.
Superbill
An itemized receipt you send to your plan to ask for reimbursement.
Tolerance
Needing more to get the same effect.
Utilization review
The process your insurer uses to decide whether to keep paying for care.
Verification of benefits (VOB)
A facility calling your plan to find out what is covered. It is an estimate, never a guarantee.
Withdrawal
What the body and mind go through when a substance is reduced or stopped.

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